Refund Policy

[TEMPLATE - Please Update] At [product name], we strive to provide the best experience possible. We understand that circumstances may change, and in certain cases you might need to request a refund. Please review the policy below to confirm eligibility and the process.

Refund Eligibility

Time Limit

Refund requests must be submitted within 3 days of purchase. After this window, we are unable to process refunds.

Credit Usage

Accounts using more than 30 credits are not eligible for a refund, regardless of the purchase date.

How to Request a Refund

If you qualify for a refund, follow the steps below to submit your request:

Contact Us

Reach out to our support team at support@maxcupid.com.

Provide Details

Include your account email, order number, purchase date, and a brief explanation of the request.

Submit Within 3 Days

Ensure the email is sent within 3 days of purchase to remain eligible.

Processing Refunds

[TEMPLATE - Please Update] Once we receive your request, the team will review the details and respond as soon as possible. Approved refunds are issued to the original payment method.

Changes to This Policy

[TEMPLATE - Please Update] We may update this policy periodically. Revisions will be posted on this page, and continued use of the Service after changes indicates acceptance of the updated policy.

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Contact Information

For questions about this policy, email support@maxcupid.com.